Lucy Bourne

Following Recordati Group’s acquisition of its UK biotech business, Lucy Bourne led a critical HR transformation amid major cultural and structural disruption. Transitioning from an entrepreneurial 250-strong UK organisation to a 4,500-employee global entity created significant challenges—including leadership gaps, disengagement, and high attrition—which Lucy addressed through strategic, people-centred leadership.

Lucy successfully reduced attrition from a staggering 53% in 2023 to 22% in 2024 by rebuilding a sense of purpose and belonging. Employee engagement soared from 69% to 91%, with 97% reporting meaningful work. She crafted and delivered a bespoke leadership development programme, enhancing cohesion and strategic alignment among new leaders, with 80% of employees noting positive changes.

Revitalising talent management, Lucy revamped recruitment and strengthened internal mobility, supporting 12 internal promotions and fostering career growth. She championed culture and purpose workshops, embedding diversity and inclusion into organisational DNA. Learning and development initiatives blended global and local insights, launching mandatory training and targeted development sessions aligned to evolving business needs.

Lucy leveraged pulse surveys and data-driven strategies to continuously improve employee experience, directly correlating to increased retention and organisational performance. Her leadership played a pivotal role in integrating the acquisition successfully while supporting growth in revenues, patient numbers, and headcount.

This nomination honours Lucy’s resilience, strategic vision, and commitment to fostering an inclusive, engaged, and high-performing workforce—ensuring Recordati UK’s sustainable success.